Information We Collect
This website may collect and process the following information:
- Name
- Email address
- Telephone number
- WhatsApp contact details
- Billing and delivery information where applicable
- Information submitted through contact forms, email or WhatsApp communications
- Order and transaction information
- Technical information relating to website usage, including IP address, browser type and device information
How We Use Information
Information is collected and processed solely for the purpose of:
- Responding to enquiries
- Providing requested services
- Processing and fulfilling orders
- Communicating with customers and clients
- Maintaining business records
- Improving website functionality and user experience
- Complying with legal and regulatory obligations
Sharing of Information
Personal information is not sold, rented or traded to third parties.
Information may be shared with trusted service providers where necessary for the operation of the business, including payment processors, website hosting providers, analytics services and communication platforms.
Information may also be disclosed where required by law or to protect legitimate business interests.
Payments
Where purchases are made through this website, payment information is processed securely by third-party payment providers. We do not store or have access to full payment card details.
Analytics and Cookies
This website may use cookies and similar technologies to improve functionality, analyse website usage and enhance user experience.
Analytics services may collect anonymised information regarding website activity, including pages viewed, time spent on the website and general device information.
Users may adjust browser settings to manage or disable cookies if preferred.
Data Security
Reasonable technical and organisational measures are taken to protect personal information from unauthorised access, disclosure, alteration or misuse.
However, no method of transmission or storage can be guaranteed to be completely secure.
Data Retention
Personal information is retained only for as long as reasonably necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes or enforce agreements.
Your Rights
Subject to applicable data protection laws, individuals may have the right to:
- Request access to personal information
- Request correction of inaccurate information
- Request deletion of personal information
- Object to certain forms of processing
- Request restriction of processing
- Request a copy of personal information held
Requests may be submitted using the contact details provided on this website.
Contact
For privacy-related enquiries, requests or concerns, please contact us using the contact information provided on this website.
Changes to This Policy
This Privacy Policy may be updated from time to time. Any changes will be published on this page.